Looking for the best HR consulting firms in Indonesia? Then you’ve come to the right place.
In this guide, we share top 11 HR consultancy firms providing essential insights about each. Keep reading to find out more.
Introduction to HR Consulting:
HR consulting is all about helping companies manage their people better. These consulting firms work with businesses to improve the way they hire, train, and take care of their employees.
In Indonesia, the HR consulting industry has been growing steadily over the past few years.
Did you know that the Indonesian HR advisory market is projected to grow up to $2.6 billion in 2026 at 7.2% growth rate?
This growth is driven by the need for companies to attract and retain top talent, improve employee engagement, and manage complex regulations.
The top HR consulting firms in Indonesia offer a wide range of services, from recruitment and talent management to employee training and development.
Criteria for Ranking HR Consulting Firms:
Choosing the best HR consulting firms in Indonesia for 2024 boils down to a few key factors.
Expertise and Experience In The Field:
First and foremost, look for firms with a proven track record in the HR field.
Take Korn Ferry, for example. They’ve been in the game for over 50 years and have a deep understanding of the latest HR trends, best practices, and regulations. They provide valuable insights and guidance to their clients.
Client Satisfaction:
Client satisfaction and success stories are also crucial.
Deloitte Consulting has a strong reputation in the industry, with concrete examples of how they’ve helped clients achieve their HR goals.
Innovation:
Innovation is another key criteria. Accenture is at the cutting edge of new and emerging HR technologies.
They help their clients stay ahead of the curve by implementing AI-powered recruitment tools, using data analytics to identify key HR metrics, and developing custom HR software solutions.
Adaptability:
Finally, adaptability to Indonesian business culture is a must. PwC Indonesia has a deep understanding of the unique challenges and opportunities facing businesses in Indonesia. So they tailor their solutions accordingly.
Other top HR consulting firms in Indonesia include HRTech.sg, known for their innovative HR tech solutions; Ernst & Young (EY), with a strong focus on talent management and leadership development
Let’s take a closer look at these top HR consulting firms.
Best HR Consulting Firms In Indonesia
#1. HRTech.sg:
hrtech is a Singapore-based HR technology and consulting firm founded in 2018. Despite being relatively new, they’ve quickly made a name for themselves in the region, including Indonesia.
What sets HRTech.sg apart is their focus on leveraging technology to drive HR outcomes. They offer a range of services, including:
HR Academy – Training programs to upskill HR professionals
– Strategic HR advice and solutions
HR Marketplace – Curated HR tools and technologies
Talent On-Demand – Flexible HR talent sourcing
hrtech works with well-known brands like Wipro, Infotech, and Infosys. They help these clients digitize and optimize their HR functions for improved efficiency and effectiveness.
For Indonesian companies looking to modernize their HR with the latest tools and strategies, hrtechis a great fit.
#2. Korn Ferry:
Korn Ferry is a big company that helps other companies with HR stuff. They started way back in 1969 in the US. Now they work all over the world, including Indonesia. In Jakarta, they have an office to help Indonesian businesses.
They are really good at finding the right people for important jobs. They also help companies figure out how much to pay their workers. If a company is having trouble with their HR, Korn Ferry can give them advice on how to fix things.
Lots of well-known Indonesian companies trust Korn Ferry to help them. So, if you need help with tricky HR tasks and processes, Korn Ferry is a top choice consulting firm to go after.
#3. Mercer Indonesia:
Mercer is another big name in the HR consultancy industry of Indonesia. They’ve been around for more than 75 years, helping companies in more than 130 countries.
Mercer offers a wide range of HR services. They help companies find the best people for the job and figure out fair pay. They also provide advice on things like employee benefits and how to keep workers happy and healthy. Mercer has special experts for different types of businesses.
Many top Indonesian companies rely on Mercer for their HR needs. People seem to really like Mercer. They have got an average rating of 4.6 out of 5 on Google.
With their global expertise and local focus, Mercer is a go-to for many Indonesian businesses.
#4. Deloitte Consulting:
Deloitte is a big name in the Indonesian HR market. They help many top companies with their HR needs. They specialize in consulting and helping businesses grow with tailored strategies.
What really stands out is out of 89,239 reviews, they have got a solid 4 star review on Glassdoor. This really shows their popularity.
Talking about client satisfaction, different customers had different experiences with them.
Some highlighted that deloitte has better team coordination which helped them easily understand the role of each department.
While others praise the expertise of their consulting service and how the team members accurately help them at each stage from analytics to the right software selection.
There is one drawback though that is consistently highlighted by their customers – the high price of their service. But overall, they have a positive reputation in the industry.
If you’re looking for a premium consulting service that specializes in HR consulting, then Deloitte is a great choice.
#5. PwC Indonesia:
PwC is a well-known global consulting firm based in Indonesia. They started back in 1971 and since then, they are constantly providing a wide range of services for businesses.
Some of their services include:
Consulting
Crisis Management
Business Transformation
Deals
Audit and Assurance Services
Speaking of their consulting specifically, PwC stands out for strategic planning and cooperation. They partner closely with clients to understand needs. Compared to Mercer and Aon Hewitt, PwC focuses more on strategy than operations.
However, PwC is best for large enterprises. Their services can be pricey for smaller firms. Also, projects may take longer than with niche HR consultants.
Still, PwC is a top choice for strategic HR transformation.Their innovative tools and global expertise are key selling points. For firms seeking a long-term HR partner, PwC is a strong fit.
Now out of 615 total reviews, they’ve got 4.2 stars on Glassdoor which is really impressive. It highlights their overall customer satisfaction and brand popularity.
#6. Ernst & Young (EY):
EY was first founded in 1989 and ever since they have been helping clients with their tailored consulting services.
They are included in the list of some of the top companies in the HR space.
They specialize in HR transformation, talent management, and workforce analytics helping clients align HR with business strategy.
Compared to Deloitte and PwC, EY focuses more on HR operations. They’re known for hands-on implementation support. However, they may not be as strong in HR tech as Accenture or IBM.
EY stands out for its industry expertise and global reach. They have dedicated teams for each sector which helps them tailor solutions to clients’ unique needs.
#7. Aon Hewitt Indonesia:
Aon Hewitt is a top HR consulting firm in Indonesia. They were established in 1992 and are now the largest risk consultant in the country.
With over 100 staff and a diverse network across 13 markets, they are a global leader in HR solutions.
Aon Hewitt takes a data-driven approach to HR consulting. They use analytics and benchmarking to help clients make informed decisions.
For instance, they helped a client (an insurance company in Asia Pacific) to find a $100 million business opportunity.
Compared to Mercer and Towers Watson, Aon Hewitt has a stronger focus on rewards and performance. However, for companies looking for data-driven insights and proven HR solutions, Aon Hewitt is a top choice.
#8. Towers Watson Indonesia:
Towers Watson is a leading global HR consulting firm. The firm was formed by a merger of Towers Perrin and Watson Wyatt in 2010.
Did you know that they even teamed up with Microsoft’s HR department for a major project and that resulted in a good employee experience?
Compared to Aon Hewitt, Towers Watson has a stronger focus on HR tech. However, Aon Hewitt may have an edge in performance management solutions.
Clients value Towers Watson’s global expertise and local insights.
For companies seeking cutting-edge HR tech and rewards expertise, Towers Watson is a top pick. Their innovative solutions and deep market knowledge make them a valued partner for Indonesian businesses.
#9. Accenture:
Accenture is a global consulting giant founded in 1989 in Ireland. With over 733,000 employees across 120 countries, they have a strong presence in Indonesia’s HR consulting market.
Accenture excels at customizing solutions for clients’ unique needs.
They helped Nikkei, a renowned newspaper brand, implement Workday HCM to boost HR efficiency.
Another great example, for HSBC bank, they transformed the employee experience with efficient program management, experience design and localization.
Compared to firms like Mercer and Aon Hewitt, Accenture has a stronger focus on HR tech and innovation. However, Deloitte and PwC may have an edge in HR strategy consulting.
For companies seeking to digitize and transform their HR, Accenture is a top choice. Their global experience, tech capabilities, and tailored approach help clients stay ahead with their HR processes.
#10. IBM Kenexa:
IBM Kenexa is a pioneer in HR consulting and technology. Founded in 1998, they have over 2,800 employees worldwide. IBM acquired Kenexa in 2012 to expand its HR capabilities.
The firm is known for its cutting-edge HR tech. Their “Smarter Workforce” platform uses AI and analytics to help clients make data-driven HR decisions.
IBM Kenexa also excels at recruitment. Their “BrassRing” applicant tracking system streamlines hiring processes.
On Gartner, they have a 4.8 average rating, reflecting high customer satisfaction.
Compared to firms like Mercer and Aon Hewitt, IBM Kenexa has a stronger focus on HR tech. However, Deloitte and Accenture may offer more comprehensive HR transformation services.
For companies looking to leverage HR data and technology, IBM Kenexa is a great company.
#11. Hay Group:
Hay Group is a global HR consulting firm founded way back in 1943. In 2015, they were acquired by Korn Ferry, but continue to operate under the Hay Group brand. With 3,100 employees across 37 countries, they also have a strong presence in Indonesia.
The firm is known for its “Hay Job Evaluation” methodology, used by many top companies worldwide to ensure fair pay.
They also have deep expertise in leadership assessment and development.
Compared to other HR consultancies like Mercer and Aon Hewitt, Hay Group places a stronger emphasis on rewards and leadership. However, firms like IBM Kenexa and Accenture may have an edge in HR technology.
For Indonesian companies seeking to optimize their organizational structures, reward systems, and leadership pipelines, Hay Group is a strong choice.
Conclusion:
So there you have it. We’ve looked at the top 11 HR consulting firms in Indonesia for 2024. Each has its own strengths and specialties.
Some are great at using technology for HR, like HRTech.sg and IBM Kenexa. Others focus more on strategy, like PwC and EY. And some, like Aon Hewitt, are data-driven problem solvers.
The key is to find the right fit for your company’s unique HR needs. Whether you’re a big enterprise or a growing business, these firms can help you manage your people better and reach your goals.
Ready to explore the latest tools, technologies, and expertise tailored to your company’s unique needs? Check out our website to learn more.
